Front Desk / Receptionist (Administrative & Project Support)

Beaver Creek Archaeology, Inc. (BCA) is a cultural resource management (CRM) consultancy with offices in Bismarck, North Dakota, and Artesia, New Mexico. We specialize in cultural resource archaeology projects throughout the central-western United States, with a focus on the Great Plains region.

Our work supports a wide range of projects, clients, and agencies and our team relies on strong internal coordination, accurate information management, and dependable communication to operate effectively.

Position Overview:
We are seeking a highly detail-oriented and reliable Front Desk / Receptionist to join our Bismarck team. This role serves as the first point of contact for callers while also supporting internal administrative coordination and project tracking functions.

This position requires a high level of accuracy, attention to detail, and thoroughness. You will be responsible for handling incoming calls, capturing and relaying information, assisting with schedule and logistics, assisting with maintaining project records, and helping keep daily office operations organized and running smoothly. The information you manage is relied upon by both clients and staff and must be complete, clear, and correct.

This is not a passive front desk role. It requires strong listening skills, organization, professionalism, and consistent follow-through. In addition to front desk responsibilities, you will help maintain project/job tracking records, update statuses, and assist with coordination related to ongoing archaeology projects and reporting processes.

An archaeology background is not required. However, candidates should be comfortable learning office processes and coordination workflows associated with cultural resource management projects. While training will be provided for BCA-specific processes and workflows, candidates should be able to pick up regular office tasks, project tracking procedures, and coordination responsibilities within the first couple of weeks.

This role is best suited for someone who takes pride in accuracy, organization, communication, and being dependable in a fast-moving professional office environment.
________________________________________
Schedule:
• Full-time, Monday through Friday
• Hours: either 7:00 AM – 4:00 PM or 7:30 AM – 4:30 PM
Consistent, on-time attendance is essential. This role must be reliably covered each workday.
________________________________________
Key Responsibilities:
• Answer and manage incoming phone calls in a professional and efficient manner
• Take accurate, complete messages and ensure timely follow-up
• Manage calendars and scheduling using Microsoft Outlook
• Maintain and update the project/job tracking system (project book), including:
- Adding new jobs and entering relevant project information
- Tracking and updating job statuses
- Ensuring associated tasks and records remain current and accurate
- Assisting with coordination and administrative processes related to active projects and reporting
• Coordinate travel and hotel accommodations for staff as needed
• Support daily office operations and general administrative functions
________________________________________
Non-Negotiables for This Role:
• Consistent, on-time attendance during set hours
- This role must be reliably covered each workday, Monday through Friday.

• Clear and professional English communication (spoken and written)
- You must be able to understand spoken information over the phone, communicate clearly, ask clarifying questions when needed, and accurately relay information to staff and clients.

• Strong attention to detail, organization, and follow-through
- This role requires managing multiple tasks, messages, schedules, and project/job records accurately and consistently. Incomplete, disorganized, or inaccurate information will not meet expectations.

• Working proficiency with Microsoft Office, especially Outlook
- You should already be comfortable with email, scheduling, calendar management, and general office computer tasks. This is not a role for someone learning basic office software for the first time.

• Ability to work at a desk/computer for most of the workday
- This position involves extended periods of sitting, typing, and working within computer systems, along with occasional standing, walking throughout the office, and completing tasks such as mailing items or running office-related errands.
________________________________________
Preferred Experience:
• Experience in a professional office, administrative support, receptionist, or office coordination role
• Experience with scheduling, travel coordination, and general office logistics
• Working proficiency with Microsoft Office Suite, particularly Outlook, Word, and Excel
________________________________________
What Success Looks Like in This Role:
• Messages are consistently accurate, complete, and timely
• Clients feel heard, understood, and professionally handled
• Schedules and internal communication run smoothly
• Project/job tracking is accurate, current, and reliable
• Team members can depend on the information you manage
• Office coordination tasks are handled proactively and thoroughly
_____________________________________
Compensation:
Compensation for this position will vary depending on experience, qualifications, skill set, and the overall value an applicant may bring to the role and team operations.

While this position is administrative/front desk focused, applicants with additional professional skills or experience in areas that may support company operations — such as communications, graphic design, office systems, coordination, or related specialties — may have opportunities for expanded responsibilities and increased compensation depending on organizational needs and fit.

Applicants are encouraged to share any desired pay ranges or compensation expectations within their application materials or during the interview process.
________________________________________
Additional Notes:
This role requires a high level of accuracy, communication, and consistency. It is best suited for someone who is already comfortable in a professional office environment and confident managing phone and administrative responsibilities with minimal error.